Refund & Exchange Policy
بِسْمِ اللّٰہِ الرَّحْمٰنِ الرَّحِیْمِ
We have a Sunnat Based Islamic Return & Exchange System.
This is known in Fiqh as 'Khiyar Ash-shart. It is reported in a Hadith that the Prophet, peace and blessings be upon him, said, “When you buy something, say to the seller, 'No deception. ' Then you have a choice for three days either to keep the item or return it to the seller.”
Very Simply Put:
REFUND:
If the product is having defects or a completely different or wrong product is delivered to you which you didn't order (different color or size etc),
You will have to ship it back to us, this shipping charge will be on you, once received by us, in its original condition,
We will refund you your Complete Amount to your preferred Bank Account / Microfinance App.
EXCHANGE:If there is a size or colour issue, You will have to ship it back to us, this shipping charge will be on you, once received by us, in its original condition, we will ship you your new preferred item. This will have a bare minimum COD Charge of PKR 200.
EXCEPTIONS:
Unfortunately, we cannot accept returns on merely due to few loose threads, slight variation in color or change of mind. No returns/exchanges on sale items & headwear/accessories.
To start a return, you can contact us at GYMWEARPAKISTAN@GMAIL.COM with the subject being "Return Product"
This email is where all conversation will happen, all your problems will be catered, new Tracking ID and Banking Details will be shared. Return address, Other details & FAQ will also be shared via this email alone.
ShopBhuri is a separate entity altogether. GymWearPakistan only acts as their delivery partners. Unlike GWPK, ShopBhuri's Clothing is completely authentic & is delivered directly through their warehouse.
However, with GWPK's Export Replicas very rarely sizing can be (+-) 1 inch. If that doesn't fit you well after trying, we offer free of cost size exchanges. You only have to bear the delivery fees.
OUR SOLE GOAL IS FOR YOU TO HAVE A HASSLE FREE PURCHASING EXPERIENCE. WE ARE HERE TO HELP YOU AT EVERY STEP UNTIL CHECK OUT. OUR REPETITIVE CUSTOMERS CAN VOUCH FOR OUR UNMATCHABLE CUSTOMER SUPPORT.
WITH ALL THAT BEING SAID,
HAPPY SHOPPING!